Shipping Policies

SHIPPING

Please allow 1-3 weeks for processing and packaging of your order.  Once your order has shipped, you'll receive a notification via email with tracking info. 

SHIPPING METHODS

Ground
$10 flat rate

RETURNS

We want you to love your pieces, and we stand behind our product! Karacotta Ceramics are properly packaged to avoid damage during shipping, however sometimes things happen, and we get that. All sales are considered final, however, if your order arrives damaged, please contact us immediately and we will either refund you, or replace the piece(s). If you do need pieces replaced due to shipping damage, we will request you send us back the damaged pieces (shipping is on us!) before a replacement order is shipped. 

INTERNATIONAL ORDERS

Unfortunately, we are unable to fulfill international orders at this time.